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I need my custom printed fans
very soon. When will I receive them? |
Please check the lead and transport times
indicated for the type of custom printed fans that you are interested
in. Hand fans take a long time to be made, so you shouldn't expect
shorter lead times than those indicated on the product information page.
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Do you
accept rush orders? |
Due to tight production schedule, rush orders can't be accepted at this
time.
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I am
planning my purchase months in advance. When should I order? |
Our advice is ordering as soon as it
is reasonably possible. You must be aware that the lead times may change due to overload, vacations or other
reasons. So, if you will need your fans in September, for
instance, we recommend ordering them no later than May,
because we close for holidays from August 1 to 31, and
because our production schedule is extremely tight during
the previous months. Similarly,
if you need your fans for Christmas, we recommend ordering
before October. The indicated lead
times are firm. So, once your order is accepted, the lead
time will be respected.
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Does your holiday calendar affect the indicated lead times? |
Yes, we close from August 1 to 31.
The Easter and Christmas holidays also have an impact on
the lead times. The indicated lead times, however, are firm.
So, once your order is accepted, the lead time will be
respected.
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Could
I order sample fans before I order my custom printed fans? |
Of course. For ordering sample fans,
please click here.
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Will you send me a prototype of the fans so that I can make
sure of what I'll get? |
Unfortunately, due to the high setup costs,
prototypes are unfeasible. You may order
samples of our previous work,
which will be useful for you to evaluate the quality of the
fans and print. For your particular custom printed fans, if we do the
print design, you will receive a true size proof in PDF
format for approval before the fans are printed.
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Are yours fabric
or paper fans? |
The leaves of our fans are made of
nice and durable cotton fabric.
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Can both
sides of the fan be printed? |
The fans are printed on the front
side only, as the back side shows the fan ribs.
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I need less fans than your minimum order requirement. Can
you make an exception? |
We regret that exceptions can't be made. If you need less than 100 fans,
you may want to order plain fans, which can be
stamped at home with rubber stamps.
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