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Customer Testimonials The following messages and excerpts are a few from the many similar ones which make part of our everyday correspondence with our customers, from their acknowledgement of receipt messages, and from the comments left on our Customer Satisfaction Survey form. We have reproduced some of the messages in their integrity, as well as parts of other messages which are relevant for this purpose. In order to protect the privacy of the senders, we have included their initials instead of their full names. We have respected upper case characters, emoticons, etc., as originally written by their authors. We are deeply grateful to all the persons who have trusted us since our early days online, back in 1996. Not only they have shown their confidence ordering from us, but they tell their friends about us, link their web sites to ours, and send us these encouraging messages. It is thanks to their support that we are here today.
The three fans I ordered arrived yesterday. They
are fabulous! I liked how you wrapped them with care for shipment to me.
Thank you very much! Sincerely,
I just received my fan. It's so beautiful. Just
what I was looking for. Thank you very much for the most beautiful hand
fan I've ever seen. Cheers,
I am very pleased with my
plain medium
bubinga/black fan. As an accessory it is comforting to hold, classic
in beauty, unusual (at least in California) and allows me to feel
elegant when the temperature soars. Stylish with summer linens, tailored
suits and spare black dresses.
Just wanted to tell you, fans arrived today,
they're glorious, I love them! Everything went smoothly, I'll soon place
another order. Thank you so much, have a wonderful day.
Your quality of product and service are amazing.
Thank you so much for your help!
Wouldn't it be a wonderful world if all businesses
were as prompt and thorough as yours?
I just wanted to let you know that I have just
received the invitation fans today. I loved them; they are so beautiful
and so elegant. Great job, well done. I would also like to thank you for
all your help and effort, you have been a great help. I really
appreciate it. Thanks again for the great outstanding service :)
Kind Regards,
My fan arrived safe and sound--the pictures online
were great, but don't really convey the richness of the wood and the
painting--and the sound! It's a lovely thing. I'm so happy to have it.
I'm placing a second order for another of your beautiful fans, and for a
simpler one I'm going to paint myself. [...] Thank you again and warm
regards,
The fans are here thank you so much. I am so
excited, they do look so beautiful. [...] Wish you all the best in your
business. Thank you once again.
Hello from Oklahoma, U.S.A! I purchased two lovely
fans [...] and am thrilled with my purchase. The craftsmanship is
excellent. I am very pleased to do business with your company and would
do business with you again. Buying overseas can be difficult sometimes.
I am very happy to report that that was not the case with your company.
I was kept current as to the status and delivery of my order, which
arrived quickly, as scheduled. Now I can be cool under 13 layers of
organza, silk, and satin (bridal gown) and on evenings out (ballroom
style) dancing. Keep up the great work! Thank you very much. Best
wishes!
Je viens de recevoir le quatrième éventail que j'ai
commandé chez vous. Il est absolument magnifique. Je pense que je ne
tarderai pas à agrandir ma collection par l'achat d'un cinquième. Merci
aux artistes qui les conçoivent. Ils sont vraiment très beaux.
My fan arrived today--I love it! I am really
enjoying using it. I am definitely going to have some more of your
wonderful fans! Yours,
I can confirm that the fans have arrived and I am
delighted with them, they're absolutely lovely! I will be recommending
you everywhere, thank you so much!
Today, we received the Bridal Fan at 5:00pm at San
Juan Puerto Rico. Our thanks for the excellent service and customer
follow-up information provided regarding the purchase and shipment of
the fan this week. Thank you very much and we look forward in the near
future to purchase other items from you. I am sure the bride (my future
daughter-in-law) will appreciate it very much. Cordially yours,
When I received my fan, I was truly in awe. I have
received many compliments and I have recommended your website to my
friends. Thank you, again,
Yes, yes, yes! The fans arrived and they are
fabulous! It has been a pleasure doing business with your company. Your
product is unique and will add another dimension to the upcoming party.
My two fans arrived yesterday. They are absolutely
beautiful! What a wonderful way to keep cool and display a lovely work
of art. I am looking forward to seeing more contemporary paintings on
your fans. Outstanding! I am very pleased with my purchase.
I just want to let you know that we received the
fans yesterday and we love them! Thank you so much for your wonderful
service and I'm really glad I listened to your recommendation with the
blue fan and silver words. It looks a lot better than the black text on
ivory fans! Take care and we will be recommending others to your website
on our wedding day!
Just to let you know, I have received my order.
Thank you very much. I must say, the fans are even lovelier in person
than on the website. I am planning on giving them to my fiancée for
Valentine's Day and I am certain that she will love them also. Thank you
again.
J'ai reçu aujourd'hui l'éventail que j'avais
commandé : il est tout simplement somptueux et les matériaux superbes.
Il va beaucoup voyager, tout particulièrement en Italie où je me rends
régulièrement. Je recommanderai très volontiers votre société pour ses
magnifiques éventails ainsi que l'attitude très professionnelle de votre
équipe. Sincères remerciements et salutations.
May I take this opportunity of thanking you for the
excellent service that you have provided so far. I received the two fans
so soon after placing my order, that I was quite astonished. Service
from other internet sales providers is nowhere near as good as yours.
The fans I have are beautiful, and I am so pleased, as one is to be a
present for a relation. I cannot wait to receive the next one. With kind
regards,
I wanted to drop you a line to first thank you for
your quick response to my inquiry. Secondly, to let you know that I
received the fans today and they are absolutely beautiful! I ordered one
for my Mom and one for myself. Upon seeing my
Mom's, I realize that I have to order one just like hers for myself.
:) Thank you again for your fast response, the prompt shipment,
and most all, these beautiful fans. Now I know what to buy for the women
on my gift list and just exactly where to go for them. Thank you so
much! Best regards, Just a quick message to inform you that I have
received my fan this morning in the post. The quality is impeccable as
usual and thank you for making it stress free and pleasurable shop. With
kind regards,
I received the box of fans today and everything
looks great. Thank you so much for such good and quick work.
This is the third fan I have ordered from you. All
of your fans are exquisite! I am looking forward to receiving it and
using it right away. Thank you so much for your promptness in replying
to my messages and in sending all three of my fans. They arrive quickly
and in excellent condition.
I received my beautiful new white fan last week and
I'm so pleased by the high quality, the design and the way it was packed
and shipped. Thank you very much for your kind and fast service.
Sincerely,
I received the Fans. Perfect Perfect. Thank you so
very much for all you did. What a wedding we are going to have. Great
workmanship and quality in your product. Thank you again.
I love it, I love it, I love it.
I recently received the fan I ordered. It arrived
in perfect condition. It is even more beautiful than it appears in the
picture. I had wanted a fan like this for many years. It is truly a work
of art. I am extremely satisfied with my purchase and wanted you to
know. [...]
Just a note to say the fans arrived today, and I am
so pleased with them! They will be used at my wedding for the
bridesmaids in lieu of flower bouquets. They are so beautifully painted
and exquisitely made, I know the girls will enjoy them for years to come
as well. Thanks again for your lovely product. Sincerely,
I received the fans and they are as beautiful as I
imagined. Thank you very much for completing the details of my wedding
and making it perfect :) . Thank you again.
Thank you for your kind email, I received my fan
today and it is beautiful. I'm giving it to my coworker as a present and
I’m quite sure she will be very pleased. Thank you for your prompt
service. Sincerely,
MUCHAS GRACIAS
I love fans and use them daily. My IDECO fan
arrived yesterday. I waited in great anticipation to get it..... today!
IT IS ABSOLUTELY LOVELY. Everything about your craftsmanship: the
website, the fan, the packaging, your communications, the shipping
reflects quality and great respect for materials, creativity, structural
integrity and beauty. I love this fan and look forward to using it as
well as planning which IDECO fan I’ll get next! Sincerely,
I have received the fans and wanted to thank you
for them. They really turned out wonderful - and I’ll be sure to tell
everyone where I got them from. Thanks so much for everything.
We received the fans. We all loved them very much!
Thank you again for your great service and I hope to do business again.
Sincere regards,
I received my order yesterday. It arrived in good
condition and undamaged. I am delighted with the fan, which is a
birthday present for my sister. Because we are Spanish, I will be
sending the customs documents along with the fan. She will love that it
is an authentic Spanish fan. Thank you very much. Sincerely,
Thought you would like to know that I used my fan
for the first time on Saturday night when I went to an outdoor concert.
I received numerous compliments on the beauty of my fan and I gave your
website address to many people. I hope it results some sales for you.
Thank you for providing such a wonderful product and best wishes for
continued success.
I received my fan today and it is just beautiful.
The timing was perfect; I was going to my friends wedding and wanted to
take it with me. It arrived two hours before the wedding. What a nice
surprise that was. Ideco fans always turn heads. Friends are always
asking can I see that fan please. My reply is yes I will open it up for
you and show you. […] Sincerely,
I received my lovely fan today and I am so happy
with it. Thank you very much.
Just to thank you for the fans which arrived
already today. Wonderful! Merci and greetings.
If your fans weren't so beautiful... I would still
have it today!!! I put it down for a second and it was gone... yes it
was stolen!!! I didn't even have it a week!!! Oh well, I hope I have
better luck this time. Thank you again for your great service.
Just a quick email to thank you very much for the
fan you sent me last month. It was a special birthday present for my
mother who was delighted with it. The quality of the fan was quite
exceptional, rare to find nowadays, and will be a treasured possession.
I need to write to thank you for the gorgeous fans
you made for my stepdaughter's wedding. They are spectacular! The
delivery time was exceptionally fast. We can not wait until the wedding
when everyone sees the gorgeous fans you made for the wedding program.
What an opulent treasure they are for us. Again, many, many Thanks.
I just received the fans. They came out beautiful.
Thank you very much and I'll be sure to pass on to my friends and
colleagues the excellent workmanship and service you provided. Thanks
again,
Thank you so much for the large order of customized
fans you created for an event for us – they are of exquisite quality and
arrived promptly. Thank you also for the professionalism and efficiency
with which the entire process was managed – I have no hesitation in
recommending you.
[The fans] look really fantastic! We are both so
pleased with them and I'm sure our guests will love them as well. Thank
you again for all your help. Kind regards,
Upon opening my fan I was utterly speechless - it
is gorgeous! I will carry this fan with pride during my wedding! Thank
you for such a beautiful piece of art!
The fan arrived in fine shape, and my wife likes it
very much. Thank you for your attention.
The most beautiful and exotic fans I have ever
seen. I have ordered two from you and I feel like such a graceful and
elegant lady when I open my fan for everyone to see.
Dear friends at myhandfan.com
– I love the fan I recently bought
from you! I take it everywhere and tell everyone where I got it. I just
wanted to say "Thank you!", so I made you a bookmark. Muchas, Muchas
Gracias! Sincerely,
I wish to inform you that I have received my order
of three fans. Thank you for your excellent delivery service, and I look
forward to contacting you at a later date for more of your fans. Yours
faithfully,
I have received my fan today. I am very satisfied.
It's exactly the product that I was searching for. Thank you very much.
Best regards,
Hello, I received the fans and as expected, they
are beautiful. Thanks so much! Regards,
The fan arrived today with great speed and in
perfect condition. I thank you for this most lovely and graceful
accessory. You can look forward to future orders from me, and I will
certainly tell admirers of the fan of its distinguished provenance. With
greetings and much appreciation,
The fans arrived last week and are wonderful.
Thanks for being so prompt. [...]
The fan I ordered for my daughter's wedding arrived
today. It's so lovely I could weep. [...] I will certainly recommend
your company to my friends... Thank you ...
I am happy to report, my order for two hand fans was delivered in excellent condition. As always, it has been a pleasure working with you and your company. W.R.J., Maryland, USA
We received the fans and they are all very
beautiful! Thank you so much, it was a pleasure doing business with you!
Thanks again!
Your fans are beautiful!, I am looking forward to
more fans painted by Jesus
Costa. They are quite marvelous!
1 – [The fans] are perfectly splendid, your company did
sterling work!
I wanted a fan for my mother that was originally
out of stock. I emailed the company that I was interested in ordering it
as soon as it was available. A nice customer service rep contacted me
back within a few days and explained that they would email me when it
became available. And they did! I was so happy to receive it in the mail
shortly thereafter. Now I have the perfect wedding thank you for my
mother.
I ordered my fan Sunday night, received it
Wednesday morning. How great can that be!!!! The fan is gorgeous. Thank
you so much!!! Mil gracias!!!!
...thanks again for the wonderful wedding fans u
made for my upcoming wedding. Everyone loved them! [...] thanks again
and have a wonderful day.
[...] The fan I received is much more elegant than
I visualized it from your website picture, while still being suitable
for accessorizing casual clothing. I only wish I had known about your
lovely and useful fans before the great power blackout in the Northeast
United States last August!
I received my order today. Wow! Thank you for
another gorgeous fan. You overwhelm me. God has given you great talent.
I am looking at getting some more here, real soon. [...] Thanks,
Received my fan today and it is very beautiful. I
have been looking at your fans for over two years and finally could not
resist any longer. I just had to get one and when I received it, it was
even more beautiful than I imagined it to be. I originally bought my fan
as a photo prop but it is so beautiful I will be using it for myself
instead. Sincerely,
[...] The fan arrived safely last week. Again I'm
so pleased about your high standard of quality. [...] Thank you very,
very much for your excellent service. Sincerely,
Thanks so much: the fans arrived and are lovely. I
am really pleased.
Unparalleled! The fans are absolutely gorgeous and
the service was second to none!
My order arrived today in perfect condition, and
the fan is beautiful. It is a Christmas present for my wife. Thank you
for your great service.
I used my fan last night at dinner with friends.
Everyone wanted to look at it and "snap" it open.....quite a
success.....AND I was cool all evening!
[...] Quality from a quality business. I am
impressed, delighted, and committed to make other purchases in support
of an unusual business ethic in today's rather haphazard world. [...]
You are the one who made this online shopping experience have a touch of
elegance. Yes, the product is lovely, but it still needs a talented,
helpful soul to make the world of Internet business seem safe, personal
and caring. You have done that. [...]
I LOVE my fans! They are beautiful, have a lovely
'snap' and I'm telling all my friends about them! Thank you for making
them available. Cheers,
My lovely fan arrived today and I am delighted.
Thank you again for a beautiful product and equally beautiful service!
Sincerely,
Received [the fan] today and it's beautiful! Can't
wait to give it to my friend who collects fans. Thank you very much!
Just a note to let you know that the fans were a huge
hit at the wedding, everyone commented on how beautiful they were!! The
rain held off and it was a beautiful day!! Thanks again for your part in
making my daughters day a little more special!!!
Thank you for shipping the order so promptly. The
fans arrived and they are beautiful!!!!! Thank you for such excellent
service and such beautiful products. I cannot wait to give them out and
to hear all the "ooohs" and "aahhhs" they will
receive.
I happily received my fan today, and it's gorgeous!
I just wanted to thank you for all your help and time. Thanks again,
I love your fans. Have probably ordered at least 6
over the last year. I want to order fans for all my girlfriends. [...] I
check your website often. Thank you for a fabulous product.
The fans have arrived and they are lovely. Thank
you very much.
I just wanted to let you know that the fans came in
over the weekend and they are beautiful!! If you ever need a reference
please feel free to use my email address!! I cannot thank you enough for
all your help. These fans will make my daughters wedding just that much
more special!! Thanks again and I will recommend your site to anyone.
I am so glad I took your advice and ordered the
lace fan [...] It is a
pleasure to have this fan in my possession. I will treasure it always.
Its size is also fine with me. Thank you very much.
I received my new fan on Friday and am absolutely
thrilled with it. It is perfectly beautiful and now my only dilemma will
be choosing which fan to use. I thank you again, for the stunning
product you produce, the prompt handling of my order and your gracious
and excellent service. Have a wonderful summer. Sincerely,
Mil gracias!!!!! Acabo de recibir su envio. Los
abanicos llegaron en perfecta condicion. Que gran servicio! Y tambien
MUY RAPIDO!!!
Today I received my order. My new fan is gorgeous.
I can't wait until the weather gets warmer. The fans I ordered to give
out as party favors are perfect! I love the beautiful colors. Everything
arrived in perfect shape. Thank you.
We received [the fans] yesterday and they are
beautiful! Thank you, you have been a great pleasure to work with.
Many of the places that I have lived have been very
hot and lacking in "modern" conveniences. As a result, I have
been using and collecting fans for the last 45 years. I found your web
site quite by accident and I am so glad that I did. You have a truly
superior product. I have placed a second order and am looking forward to
it's arrival. At some time in the future, I would like to custom order
some fans as replacements for some of my delicate antique fans. Until
that time, thank you again for the beautiful fans.
In an amazingly short period of time, the order
arrived at my gate! Only one package had been opened by U.S. customs,
and all were in excellent condition. They are beautiful, and smooth, as
advertised. Now, perhaps with careful practice, I will be able to
reproduce those expressive sounds I remember! Regards,
The fans arrived today. They are absolutely
beautiful. I ordered two of the small "Fans for Men", one in
black and one in off-white for my fiancé and I to carry at our wedding
in August. Do you have any ideas for how to preserve the fans after this
event? Is there a preferred method of framing them under glass or
something? Many thanks,
Received the fan. It's perfect. [...] My wife loves
it. Thanks again for all your help.
Loved my fans, beautiful workmanship! Will
definitely order from your website again.
I received my fans and they are beautiful. Thank
you. I cannot wait to use them in public so others can be envious. I
will be ordering again in the future. Thank you again.
I received the hand fan today, it's very beautiful
and I really love it. Thank you.
Well, I thought I was going to surprise my wife
with her Christmas gift of your fans but I didn't. She wanted to play
the 'guessing game' so I tried to mislead her but she guessed that I was
giving her 'hand fans'. After she opened her package, she was so excited
and really loved the craftsmanship. She went to your website and took
the tour, looking at your fans and started picking out what she wanted
next. For her birthday in March, I'll be ordering more. Again, thank you
so much for having a wonderful product.
I received the order with the two fans yesterday,
and they are much prettier than the pictures! Thank you for the order
and I will enjoy!
The fans worked out wonderfully, thank you so much.
Thank you so much for my beautiful fan. I received
it today and I' m very pleased with it. The high quality and the design
are wonderful ! Best of wishes,
My beautiful fan arrived yesterday. I just wanted
to let you know how pleased I am with it. Thank you,
It is a pleasure to do business, in this day and
age, with a company that provides such individual and personal service,
and is clearly dedicated to customer satisfaction. I look forward to
placing an order for another fan soon (I want one in darker colors for
winter use) and I am sure that when my friends see the fan, and realize
what a wonderful and charming idea it is to have a fan for those warm
nights and at the theatre, they will want one, as well. I will be happy
to recommend your company to them. Sincere thanks for your help and
assistance and best regards,
I was extremely satisfied and pleased with both the
fast service and also the personal service that could not be done any
better.
I received my fan yesterday and am very pleased. It
is beautiful! I am planning a trip to Spain for next summer and was
wondering if you also have a retail store in Barcelona. Thank you again
for the beautiful fan and for such efficient service. Sincerely,
I have received the fan and it's in good condition.
I gave it to my wife for our anniversary. She just loves it! It is a
beautiful fan! You must thank the artist who painted it for me. And
thank you for having it available. Cordially yours,
Hi!! I received my fan yesterday and have not put
it down yet. My fan is even better than it looked in the picture. I am
completely satisfied with your company and I will most likely do more
business with you in the future. Thanks soooo much!!!! :o) Sincerely,
The Fans are BEAUTIFUL! We are so excited to have a
truly southern themed wedding! The quality is GREAT! Thank you!
Beautiful fans, prompt service, and a pleasant
experience.
The fans have arrived and they are beautiful. I
will definitely order from you again. Thank you.
The fan arrived Wednesday and it is beautiful.
Thank you for such wonderful service. It was a pleasure doing business
with you. Sincerely,
Just received my order and am very happy. They were
just what I was looking for. The quality is fantastic. A million thanks
for such prompt service.
We have indeed received the lovely fans and are
very pleased. Once again, it has been well worth the effort and a
pleasure at that. We look forward to further collaboration in the
future. Kindly,
Recibí los abanicos ayer. ¡Qué rápido! Están
bellísimos. Muchísimas gracias,
Just a brief note to thank you very much for your
help with our "abanicos". We received them yesterday and they
are just wonderful. They will make a delightful addition to our wedding
day. I am very thankful to have found your web site and to have had such
a pleasant experience. Thank you very much for your kind assistance.
Warmest Regards,
I just received the fans! They are exactly as I'd
hoped. Thank you for the prompt service. I really appreciate how simple
your web site is to navigate, and now that I see the fans, I appreciate
how accurate your color photos are! Thank you very much,
I received both of my beautiful fans today!
Actually, one is for me and one is for my sister's birthday gift and I'm
looking forward to surprising her with it. They are just as beautiful as
I imagined and I plan to order more fans as time goes by. Your web site
is very well done, easy to navigate and loads quickly, it's a pleasure
to use. My sister loves fans so I expect that she will eventually order
one or two more after getting this first one as a gift. Thank you also
for your quick reply to my e-mails (you didn't even embarrass me by
pointing out that I could have checked the FAQ's first for an answer to
my question), thank you for your courteous reply.
I received my fans [...] and they look great! I
really do appreciate all of your cooperation and patience. I know our
wedding guests will love the fans, and they will come in handy since the
wedding is outdoors in June on an island. Once again, you provided me
with the greatest customer service, and I thank you! Sincerely,
I want to thank you for your courtesy while I was
waiting for the back ordered fans. Your consistent contact with me kept
me from worrying. The fans are beautiful and exactly as shown on your
web-site. Thanks,
My fans arrived several days ago. Your packaging
was impeccable. I am very pleased with my fans. I look forward to
purchasing more beautiful fans from your company in the future. They are
wonderfully made and beautifully detailed. Sincerely,
I received my fans today and am thrilled! The
quality and workmanship are exquisite! I have several more fans I intend
to purchase in the near future. Thank you so much for crafting such a
beautiful product.
I received my order today. I was very happy to get
it so soon. It has, at times, taken weeks for items to reach me, that I
have ordered from other places, even from here in the US. The fans were
exactly like the images I saw at your website, and I was very pleased.
The gift card is very nice, and shows a very nice touch of class. I must
compliment you on your website. It is very friendly and easy to
navigate. All the information is readily available next to each fan,
without being cluttered, and everything is easy to read. Everything
downloads quickly too. In conclusion, I enjoyed dealing with your
company. It appears to be very well run. I have book marked your site,
and will tell others about it, and will, of course, consider doing
business with you again. You have so many beautiful fans, it was
difficult to choose. I am looking forward to presenting my wife with
these fans on her birthday when I take her out for dinner. I know she
will be very happy with them. Thank you very much. Have a wonderful day,
I recently purchased and received a beautiful fan
from your company.
I'm extremely happy with this gorgeous fan.
I am anxious to receive them to take with us on a
trip to a small town [...] that we own a home in. It is extremely hot
and humid there this time of year and I plan to give them all away to
the local residents. My son was married last August outdoors and we
ordered the same fans from your company for all the guests. They were a
wonderful addition to the 100 plus degree day. Thank you for a good
quality product at a reasonable price. Again, thanks for taking the time
to call instead of waiting for me to respond by e-mail. The personal
attention is sadly missing from many businesses today- especially web
based business. Sincerely,
I would like to thank you so much. I'm very pleased
with my fan, and I plan to order more in the future. I use fans everyday
and now I have extremely beautiful ones to use. I plan to buy at least
one or two every other month. The colors are beautiful and they give a
wonderful breeze. The fan I order in the men's catalog is for me. It
fits perfectly into a small evening bag, which has always been a
problem. The simplicity and beauty of these fans have ended my search
for fans. The best thing I ever did was do a search on the Internet.
Gracias.
I received my fans today (so fast) and they are
fabulous and tres chic. I loved how sweetly they were wrapped. The
presentation was lovely. Thank you so much.
Just wanted to let you know that my fan has been
delivered and is really lovely. I appreciate the prompt service and will
certainly get information of your fans to the reenactment community.
Received the fan. It is beautiful. Many thanks,
I received my fans today and they look lovely.
Thank you so much!
The fans arrived this morning and they are truly
lovely --the quality of the
I just wanted to let you know that I received my
order of 100 printed fans --- and they turned out absolutely
wonderful!!!!!! I could not be more pleased with your product. I am certain
that they will be just the right touch for my outdoor wedding. Thank you
again. A very pleased customer,
My fan is PERFECT!!!! Thank you for creating
something so precious.
Thank you so much!! We received the fans yesterday
and they are beautiful. Thank you so much for being so accommodating and
so wonderful to work with.
The fans were received this morning. They are
beautiful.
Thank you for all of the help you have given me to
get the perfect fan.
Thank you. We received the fans and they look
great!
My fiancé has received the fans, and he absolutely
loves them!
My husband recently purchased a bridal hand fan
from you, [...], a very pretty lace one.
And everyone agreed that it was
beautiful, elegant and much better that a bouquet of flowers. We decided
to make it a family heirloom. What I would like to know is, how can it
be preserved so years down the road it doesn't turn yellow or brown, and
the cloth rips apart, or get all moth ridden. Thank you very much.
I received my beautiful fan [...] I love it and will
order more for sure.
Just wanted to let you know I love your fans. This
is my third order with your company. My friends and I use them at the
dance clubs. The fans are not only fashionable but functional. They keep
us cool on the dance floor. I never go to the club without one. I have
been nicknamed the Fan Boy... Thanks for the endless hours of
entertainment. "You rock".
I just wanted to write and compliment you on an
excellent service. It's not often nowadays that I find myself in the
happy position of sending such an email, but I could not criticise your
service at all. You have an excellent product range, all the information
you sent me immediately my order was placed was very concise, and the
fan arrived, beautifully packaged, exactly when it was due to arrive. I
am extremely pleased with the fan. It is for my wedding in August, and I
am sure it will be just perfect for the big day! If I ever need another
fan, or hear of anyone else that does, I will not hesitate in
recommending your company. Well done, keep up the good work, and have a
nice weekend!
I received the fans this week, and they will be
perfect!! Thanks for the prompt service!
I received my fans and they are beautiful, I used
one last night and everyone had to look at it. I used the black one last
night! Thank you again!
I just wanted to send you this message to let you
know I received the fans. We are very pleased with them and they look
great. Thank you for a great job. I will certainly be thinking of how I
can inform my friends and colleagues about your great work. Thank you
again.
I want to thank you for the excellent service you
provided. Your fans are beautiful. They will make my wedding day that
much more memorable. I want to compliment you on how diligent and
considerate you were with me (your customer). Your service was quite
impressive.
Thank you again for everything.
The fan arrived in excellent condition.
Thanks for the prompt shipment.
I have received the fans today, and all I can say
is that they're exquisite! Everyone is very happy with their fans [...]
I am very pleased with your efforts in bringing forth to your clients
the best services possible, and the special attention you give to their
tastes and needs. Thank you very much.
Oh, ...it's gorgeous. So beautifully worked and the
perfect size! I was a little nervous that it might be either too big or
too small. The wood is so soft to the touch. The craftsmanship is extraordinary.
I've been showing it off here at the office and everyone is just blown
away by it. This is going to be a wonderful addition to my trousseau and
an heirloom for my daughters... Thank you so much for sending it FedEx.
And for wrapping it so beautifully in the silver paper. It really made
it Christmas morning here in Boston! Thanks again for everything.
I am very pleased with my fans.
Received the fans today [...] They are exquisite!!
The gift wrapping was a very nice touch. I am VERY IMPRESSED with the
quality of the workmanship of these fans. They will last a lifetime
[...] your
products are well worth the expense and are definitely quality made
[...] You might consider adding to your customer service survey an option
above and beyond "Very Satisfied", because (in terms of
internet ordering, shipping, and customer service) you are in the area
of FANTASTIC and WONDERFUL, and HIGHLY CONSIDERATE, ABOVE AND BEYOND
VERY SATISFIED AND INTO ELATED...
Thank you for your continued assistance with this
college event. Today we received the shipment of fans and were very
pleased with it. The fans will work very well with our program
theme as well as add a touch of authenticity. Everything was certainly
more than we had expected. Our guests will be very pleased to receive
such a beautiful gift. Once again, thank you very much.
Your site has been, so far, the greatest find of
the new year, decade, century, etc! I'm very satisfied indeed, with the
fans I've bought! Hope you'll keep me informed about eventual new items
available! [...] Thank you very much! It has been wonderful doing business
with you!
Our fan arrived on Friday; it's beautiful and was
in perfect condition. Thank you for all your help in getting it to the
States so quickly. It is much appreciated.
Several weeks ago, I was presented with the lovely
gift of a leather fan, [...] which I understand is the product of
your exceptional craftsmanship. I asked [...] for your email address so I
could tell you personally how much I love it! It is truly a work of art
and is the perfect confluence of design and beauty. Already, I treasure
it amongst my prized possessions. I understand that the creation of this
fan was very challenging, however the results are magnificent. Thank you
for not giving up and for making my vision of a leather fan a reality.
[...] Nuevamente le estoy muy agradecida por la atención
y el servicio que Ud. me ha brindado y por haber hecho posible que mi
Madre se sintiera feliz a pesar de las distancias que nos separan.
[...] Thank you for the beautiful fans and wonderful
service. There should be a higher category than "very
satisfied" like "excellent" or "delighted":
this would have been my response to all categories! [...] Thanks for
everything!
I wanted to take a moment to let you know
that I received my order of sandalwood fans, and they are precious. They
are exactly what I hoped they would be. Thank you!
Many thanks for being so flexible [...] I think you guys have a great service here and I
have certainly been telling
all my friends how helpful you have been.
The fans have arrived and are beautiful. Thank you.
You are the "very best"! Thank you for a
painless order process and your wonderful service.
My fan arrived in good condition today. I just
wanted you to know that
I'm very happy with it. Thank you.
[...] I am so happy to know Ideco
is online. I have always had a fondness for hand fans, and now I will be
able to indulge myself this summer. :)
The briefcase I ordered from your company arrived
today in perfect condition and it is just wonderful. A short while
earlier I ordered two folding fans, and they are exactly what I was
looking for, too. But this briefcase is exquisite. The size is perfect,
and the workmanship is excellent. I just want you to know that you have
one extremely satisfied customer out here in cyber-space. If you, by any
chance, have a more extensive print catalog I would love to have one. If
not, I'll keep checking in from time to time to examine your showcased
merchandise.
Hallelujah! We received the fans and
they are nicer than the internet photograph. I am sure my daughter will
be delighted with them as favors at her wedding and I certainly
appreciate all of your valuable help. My first overseas internet
commerce has paid off in a big way thanks to you and your conscientious
way of doing business.
I just got my order
and am ecstatic [...] The
fans, cords and tassels are fabulous
I loved everything about your company.
I just received my fans and they're
beautiful! I'm so glad you suggested the dark blue, which is very
elegant and fits in to the color scheme perfectly [...] Thank you
again for everything. I was very proud of myself for finding your
website on the Internet and hope that many others do as well.
I wanted to let you know that my fan
arrived just in time for St. Valentine's Day!! I could not have asked
for a better Valentine's gift. The fan is quite beautiful. The
combination of the dark wood with the floral motifs is elegant and
visually stunning. I cannot imagine how time consuming it must be to
construct and decorate the fans. I'm certainly planning to order more in
the future. Thank you for your patience with my questions and for the
prompt delivery of my fan.
Your confidence was not misplaced -
the fan arrived in today's mail. Thank you so much for your courteous
and attentive service. It has been a pleasure doing business with you.
Thanks for your courtesy and prompt
responses. It has been a pleasure doing business with you and I look
forward to renewing that pleasure sometime in the future.
I am letting you know that the fans
arrived on the 23rd. although I received them last night. They are
beautiful. I think the girls will be very happy with them. Now I have
the hard choice of who gets which fan. Thank you again for such quick
service, our mail service in the States would not have gotten them to me
as fast.
The fans are truly works of art!!
[...] Thank you so much for all of your help--I will definitely tell my
friends about the good, courteous service I received from you. Thank you
for your time and help. |
